Palm Pre users suffer cloud computing data loss
Palm is investigating why its Palm Pre users are suffering data loss after resetting or replacing their WebOS phones and attempting to restore their personal data from the company’s online cloud backup service. Pre contacts, calendar items, memos and tasks are supposed to be backed up by automatic sync to Palm’s cloud servers, enabling users to swap out faulty hardware without any need to back up their data to their own local computer. Palm refers to this online data backup as a Profile, but the system isn’t working for an increasing number of users who report losing all or most of their information, according to a report by PreCentral .
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